DELIVERY AND COLLECTION

CLICK AND COLLECT- PARCELS ARE FREE TO COLLECT FROM THE STORE AT ROBIN PARK ARENA DURING OPENING HOURS WHICH CAN BE FOUND ON OUR WEBSITE. 

UK STANDARD DELIVERY- £5.50 DELIVERY BETWEEN 3-5 WORKING DAYS FROM DAY OF DISPATCH. ORDERS MUST BE PLACED BEFORE 2PM TO ENSURE THEY ARE DISPACTHED THE SAME DAY.

EXPRESS DELIVERY- £8.95 DELIVERY WITHIN 2 WORKING DAYS FROM DAY OF DISPATCH. ORDERS MUST BE PLACED BEFORE 2PM TO ENSURE THEY ARE DISPACTHED THE SAME DAY. 

ONLINE EXCLUSIVE ITEMS- THESE ARE SHIPPED VIA A 3RD PARTY, WE ASK CUSTOMERS TO EXPECT THEIR PARCEL TO BE DELIVERED WITHIN 7-10 WORKING DAYS.

PLEASE ALLOW EXTRA DELIVERY TIME AT PEAK PERIODS SUCH AS CHRISTMAS, SHIRT LAUNCH, CUP FINALS ETC. 
WE CANNOT BE HELD RESPONSIBLE FOR DELAYS FROM THE COURIER.

INTERNATIONAL DELIVERY- EUROPE - ROYAL MAIL INTERNATIONAL - £17.00 (ORDERS UPTO 1KG) AN ADDITIONAL FEE OF £5 PER KG FOR PARCELS OVER 1KG.

REST OF WORLD ZONE 1 - ROYAL MAIL INTERNATIONAL - £27.00 (ORDERS UPTO 1KG) AN ADDITIONAL FEE OF £7 PER KG FOR PARCELS OVER 1KG.

REST OF WORLD ZONE 2 - ROYAL MAIL INTERNATIONAL - £30.00 (ORDERS UPTO 1KG) AN ADDITIONAL FEE OF £9 PER KG FOR PARCELS OVER 1KG.

REST OF WORLD ZONE 3 - ROYAL MAIL INTERNATIONAL - £31.00 (ORDERS UPTO 1KG) AN ADDITIONAL FEE OF £5 PER KG FOR PARCELS OVER 1KG.

*PLEASE NOTE THERE WILL BE AN ADDITIONAL TAX CHARGE FOR ORDERS BEING SHIPPED TO THE USA*

• Undelivered parcels returned to Wigan Warriors due to the recipient not being available for delivery or failing to collect will incur additional postage charges for re-sending.
• We aim to dispatch all orders within 1-2 working days of receipt.
• It is our policy to dispatch orders in the shortest time possible. However, dispatch may take longer at peak periods, for personalised goods, during promotions or due to external delays beyond our control.
• Wigan Warriors make no guarantee of delivery date.
• Occasionally, during busy periods some products may be unavailable. A refund or alternative goods will be offered.
• Any customs or import duties are levied once the parcel reaches its destination country. The recipient bears responsibility for any additional charges for customs clearance. Wigan Warriors have no control over these charges and cannot advise what they may be.

• Orders can be collected during store opening hours, please check the club website for up to date times.

  When your order is available to collect you will receive an email stating it is ready, you should wait until you receive this email until coming to store.