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RETURNS AND REFUNDS

 

If for any reason you are unhappy with your purchase, return it to us within 28 days of receipt in an unworn/unused condition with original packaging/tags for a full refund or exchange.

 

We are unable to exchange or refund customised products i.e. printed shirts or accept responsibility should a player leave the club or change his squad number. Personalised shirts may only be returned if deemed faulty by Warriors World. Unsuitable sizes cannot be returned.  Please do not order shirt personalisation if you are in anyway unsure of the correct size.

 

We are unable to refund or exchange (unless deemed faulty by Wigan Warriors) earrings, underwear (inc. socks), drinks bottles and DVD's.

 

Returns should be posted to:

 

Returns
Warriors World
Unit 40

Grand Arcade

Wigan
WN1 1BH

 

We would advise that you send the goods by special delivery. Wigan Warriors cannot accept any responsibility for items lost or damaged in the post. Postal charges are the responsibility of the customer unless the goods returned are faulty. Postal charges for the return of exchanges are charged as shown in the help section; every effort is made to ensure that product prices, description and carriage charges outlined are correct.

 

Faulty goods may be refunded, exchanged or repaired at Warriors Worlds discretion.

 

Whilst every action is taken to keep Warriors World updated, on some occasions an ordered product may be unavailable - mainly at peak periods such as Christmas and on fast selling promotional lines.  In such circumstances Warriors World will provide a suitable alternative or a full refund.